As a client of Deer Creek Animal Clinic, you can expect our full attention to your pets’ needs.
When you arrive for your appointment, you will be greeted by our reception staff. We will usher you into an examination room after checking in your pet. In most cases, one of our veterinary assistants will start by asking about your pet’s medical history, current conditions, and the reason for your visit.
Dr. Rowland will come meet you and start the exam on your pet! She will ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, she will discuss a possible diagnosis and treatment plan if warranted. We want to make sure that we are explaining everything as we go and we encourage you to ask questions!
Our veterinary assistants will likely come back to wrap things up. They will provide you with helpful pet care information and answer any remaining wellness questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
